Noctua Care

About Noctua Care

Noctua Care & digital patient solutions

What is Noctua Care?

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Noctua Care is a company that is dedicated to improving the treatment of chronic diseases. Our approach highlights the ability of digital programs to improve the course of cardiovascular conditions. We offer patients digital support daily to work on individually defined health goals.

How does Noctua Care work?

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Noctua Care supports you in improving your long-term heart health when managing cardiovascular diseases. Our solutions follow a multimodal therapy approach based on the medical guidelines of the European Society of Cardiology.

Noctua Care supports you between doctor visits and is designed to help you make positive changes towards heart-healthy behaviour. Our programs use different tools and techniques tailored to the personal needs of each individual patient.

Use Noctua Care to better understand your disease, manage your medication and health values, implement a heart-healthy diet, get active with our physical activity program, and disconnect from stress and relax.

On which pathologies and diseases is Noctua care specialised?

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Noctua Care is specialised for patients after an Acute Coronary Syndrome or Heart Attack (Myocardial Infarction) and for patients managing Coronary Artery Disease.

Further, Noctua Care is appropriate for you if you have had any of the following procedures or diagnoses:
- Stent or bypass surgery
- Coronary heart disease (CHD)
- Heart attack (Myocardial Infarction)
- Diagnosed with high blood pressure
- Currently taking blood pressure medication

Your Privacy is important to us

Privacy and Security

Is my personal data safe with Noctua Care?

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Your trust is important to us. We are comitted to protecting your personal data with the utmost care and comply with all legal requirements in France and the EU to the extent possible. Your personal data is exclusively processed in France and the EU.

Practical information

Registration & Set-up

How do I get into the Noctua Care Apps?

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Secure your spot right now in just 3 easy steps:
1. Register for free via our registration link.
‍2. Fill out the registration information and plan your onboarding call with your care manager.
3. After your onboarding call, our care team will provide you with an activation code to download our APP.

For how long can I use Noctua Care APPS?

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You can use the Noctua Care apps for as long as you desire. They do not have a usage limit.

The programs in the apps offer numerous 12-week programs which are extendable. It is important to understand that our programs are designed for long-term behavioural change accompanied by an improvement of your risk factors. To solidify your initiated improvements, we recommend that you consider extending the programme after the first 12 weeks. Each 12-week program follows a different individualised goal.

What happens after my 12-week program?

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After 12 weeks, the Noctua Care program ends automatically and there is no automatic renewal. Once you have completed a Noctua Care program, it is advisable to extend the program to consolidate your heart-healthy habits. If you have any questions, you can contact our service team at any time via email at contact@noctua.care.

Programs

Are The Noctua Care programs suitable for me?

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Noctua Care is appropriate for you if you have had any of the following procedures or diagnoses:
- Stent or bypass surgery
- Coronary heart disease (CHD)
- Heart attack (Myocardial Infarction)
- Diagnosed with high blood pressure
- Currently taking blood pressure medication

When are the Noctua Care digital programs not suitable for me?

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The Noctua Care apps are not suitable for you if you do not have access to a smartphone or cannot operate a smartphone app. Further, the Noctua Care apps are not suitable if you have insufficient knowledge of the French language.

Do I have to complete all the content in Noctua Care?

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No, nobody has to do all the content and nothing is compulsory. Each patient is different and has individual risk factors. BUT: All the contents are designed to have a positive effect on your heart health and it does not harm to do them all! You get the best results if you do everything.

My doctor would like more information about Noctua Care. How can my doctor reach you?

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We will be happy to support you in this case. Simply contact our customer service department via email at contact@noctua.care or forward our contact details to your doctor.

Can I set up the Noctua Care I Heart app for my partner or my parents?

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Yes, you can support your parents and partners set up the app. Be aware, the account must be set up with the personal details of the future user. Also, each activation code is valid only once. Further, the future user should be the main user of the app and be able to use a smartphone app in French.

Around Nocta Care

More about Noctua Care

What do I need to know about using the Noctua Care applications?

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You do not need to be a technology expert to use Noctua Care. All our solutions and individual functions of our applications are designed to be easy to use and explained if necessary. If you have any questions, you can contact our service team at any time via email at contact@noctua.care.

Can I use Noctua Care at the same time as my current treatment?

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Yes, Noctua Care is designed to be used at the same time and in addition to your current treatment. Our programs are designed to have a supportive effect on your health. They do not modify or replace the treatment prescribed by your doctor.

Be aware that Noctua Care does not replace the treatment and medication prescribed by your doctor.

Can I use the Noctua Care apps without medical supervision?

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Yes, it is also possible to use it independently of your doctor. Each program is designed to support you in your everyday life.

Be aware that Noctua Care does not replace the treatment and medication prescribed by your doctor.

Who can I contact with further questions?

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Please feel free to contact our customer service department via email at contact@noctua.care.
We are happy to help you!

Frequently asked questions